Exam CLO-002 topic 1 question 228 discussion

A Statement of Work (SOW) is a detailed project management document that clearly defines all aspects of a given project. It sets all expectations for considerations such as the project scope, the schedule, payment information, and criteria for success. You may need to create or manage an SOW as you work with potential cloud service providers, managed service providers (MSPs), or independent contractors. An SOW may contain any or all of the following sections: 1) Introduction 2) Purpose and scope of the project 3) Where the work should take place 4) Tasks 5) Deliverables, milestones, schedules 6) Standards and testing 7) Definition of project success 8) Requirements 9) Payment details 10) Other details as needed 11) Closing statement

B. Statement of work A Statement of Work (SOW) is a document that outlines the specific details of the work to be performed under a contract between a service provider, such as a Managed Service Provider (MSP), and a client organization. It typically includes details such as the scope of work, deliverables, timelines, resource requirements, costs, and service level agreements (SLAs). In this scenario, the documentation describing SLAs, scope, deadlines, and costs aligns with the contents typically found in a Statement of Work.