Exam 220-1102 topic 1 question 483 discussion

Actual exam question from CompTIA's 220-1102

Question #: 483
Topic #: 1

A user is experiencing the following issues with Bluetooth on a smartphone:

• The user cannot hear any sound from a speaker paired with the smartphone.
• The user is having issues synchronizing data from their smart watch, which is also connected via Bluetooth.

A technician checked the Bluetooth settings, confirmed it is successfully paired with a speaker, and adjusted the volume levels, but still could not hear anything. Which of the following steps should the technician take next to troubleshoot the Bluetooth issues?

A. Restart the smartphone.
B. Reset the network settings.
C. Unpair the Bluetooth speaker.
D. Check for system updates.

Show Suggested Answer

Suggested Answer: A 🗳️

by emmii23990_ at April 1, 2024, 8:51 a.m.

Comments

Submit Cancel

Phillyboy20_

6 months, 3 weeks ago

Selected Answer: A

A makes the most sense because restarting a device often can lead to fixing the problem, whereas checking for an update, while important, is a less efficient solution.

upvoted 2 times

...

yutface

8 months, 3 weeks ago

Selected Answer: A

Restart that badboy.

upvoted 3 times

...

c7e3f8e

8 months, 3 weeks ago

A. Restart the Smartphone. This action is a broad and often effective approach to resolving immediate software glitches affecting Bluetooth without requiring the reconfiguration of network settings or devices. If a restart does not resolve the issue, the technician might then consider more specific or drastic measures, such as resetting network settings or checking for and applying system updates, to address the problem. chat gpt 4

upvoted 2 times

yutface

8 months, 3 weeks ago

It is indeed amazing in 2024 how often this method still fixes our doodads

upvoted 1 times

...

emmii23990_

9 months ago

Selected Answer: D

d is correct

upvoted 1 times

...