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Exam 220-1102 topic 1 question 483 discussion

Actual exam question from CompTIA's 220-1102
Question #: 483
Topic #: 1
[All 220-1102 Questions]

A user is experiencing the following issues with Bluetooth on a smartphone:

• The user cannot hear any sound from a speaker paired with the smartphone.
• The user is having issues synchronizing data from their smart watch, which is also connected via Bluetooth.

A technician checked the Bluetooth settings, confirmed it is successfully paired with a speaker, and adjusted the volume levels, but still could not hear anything. Which of the following steps should the technician take next to troubleshoot the Bluetooth issues?

  • A. Restart the smartphone.
  • B. Reset the network settings.
  • C. Unpair the Bluetooth speaker.
  • D. Check for system updates.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by emmii23990_ at April 1, 2024, 8:51 a.m.

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Phillyboy20_
5 months ago
Selected Answer: A
A makes the most sense because restarting a device often can lead to fixing the problem, whereas checking for an update, while important, is a less efficient solution.
upvoted 2 times
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yutface
6 months, 4 weeks ago
Selected Answer: A
Restart that badboy.
upvoted 2 times
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c7e3f8e
7 months ago
A. Restart the Smartphone. This action is a broad and often effective approach to resolving immediate software glitches affecting Bluetooth without requiring the reconfiguration of network settings or devices. If a restart does not resolve the issue, the technician might then consider more specific or drastic measures, such as resetting network settings or checking for and applying system updates, to address the problem. chat gpt 4
upvoted 2 times
yutface
6 months, 4 weeks ago
It is indeed amazing in 2024 how often this method still fixes our doodads
upvoted 1 times
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emmii23990_
7 months, 1 week ago
Selected Answer: D
d is correct
upvoted 1 times
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