Exam 220-1102 topic 1 question 509 discussion

Actual exam question from CompTIA's 220-1102

Question #: 509
Topic #: 1

A user recently downloaded a free game application on an Android device. The device then began crashing frequently and quickly losing its battery charge. Which of the following should the technician recommend be done first to remediate these issues? (Choose two.)

A. Uninstall the game application.
B. Perform a factory reset of the device.
C. Connect the device to an external charger.
D. Install the latest security patches.
E. Clear the application's cache.
F. Enable the device's built-in anti-malware protection.

Show Suggested Answer

Suggested Answer: AD 🗳️

by yutface at April 11, 2024, 1:24 p.m.

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Tkellz

5 months, 1 week ago

Selected Answer: AD

Makes the most sense. The application is a problem or it could be a memory issue, but either way removing the app would be the quickest way to solve the issue. I don't understand how clearing the application's cache would resolve the issue when it was only recently installed.

upvoted 1 times

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faisal83

7 months, 3 weeks ago

Selected Answer: AE

It should be AE.

upvoted 3 times

Nate_A

5 months, 3 weeks ago

Once you uninstall the application, clearing the cache wouldn't need to be done. It's either A,D or A,F but I'm leaning to A,D as android devices don't include built-in malware scanners

upvoted 1 times

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yutface

1 year ago

Selected Answer: AD

These seem right

upvoted 2 times

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