Exam DA0-001 topic 1 question 139 discussion

Actual exam question from CompTIA's DA0-001

Question #: 139
Topic #: 1

A collections manager has a team calling customers who are past due on their accounts in an attempt to collect payments. The manager receives the call list in the form of a printed report that is generated by the accounting department at the beginning of each week. Consequently, the collections team calls some customers who have made payments in the time since the report was last printed. Which of the following reporting enhancements could the accounting department implement to best reduce the number of calls on current accounts?

A. Modify the date range on the report.
B. Include a time stamp on the report.
C. Increase the frequency of report generation.
D. Add a report run date to the report.

Show Suggested Answer

Suggested Answer: C 🗳️

by Swift_and_Quick at April 17, 2024, 1:09 a.m.

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stephyfresh13

7 months, 3 weeks ago

To best reduce the number of calls on current accounts, the accounting department should implement C. Increase the frequency of report generation. This change would ensure that the collections team has access to the most up-to-date information, reducing the likelihood of calling customers who have already made payments.

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Adonisy

8 months ago

Selected Answer: B

B is correct answer

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Swift_and_Quick

1 year, 2 months ago

B. Include a time stamp on the report. Adding a time stamp to the report allows the collections manager and their team to determine when the report was created. This information enables them to gauge the relevance of the data and prioritize calls accordingly, reducing the likelihood of contacting customers who have already made payments after the report was printed.

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