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Exam 220-1101 topic 1 question 465 discussion

Actual exam question from CompTIA's 220-1101
Question #: 465
Topic #: 1
[All 220-1101 Questions]

A user with an older laptop is unable to connect to the office network after new access points were installed. The user confirms that from home the laptop can connect wirelessly to the network. Which of the following should the user to do to quickly resolve the issue?

  • A. Connect a new USB adapter.
  • B. Install a new SSD.
  • C. Connect a new biometric device.
  • D. Install a new Bluetooth card.
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Suggested Answer: A 🗳️
by lara400 at April 25, 2024, 5:19 p.m.

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lara400
1 week, 6 days ago
The user has a legacy computer hence probably the WLAN card (Wireless LAN card in their laptop) cannot communicate using the new access point since its either an encryption issue (ie the Access Point is using WPA2 and the WLAN does not understand it). The best thing to do here is to purchase a new USB adapter that supports the newer protocols and would connect to the access point using the USB adapter.
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