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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 460 discussion

Actual exam question from CompTIA's 220-1101
Question #: 460
Topic #: 1
[All 220-1101 Questions]

A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?

  • A. Update all of the firmware.
  • B. Roll back all of the recent updates.
  • C. Review the system event log.
  • D. Search for the error on the internet.
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Suggested Answer: C 🗳️

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Galdran_111
11 months ago
Selected Answer: C
The comptia troubleshooting steps put asking questions and reviewing logs as the first step: Identify the Problem.
upvoted 1 times
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Duke_CT
1 year, 1 month ago
When troubleshooting a computer that received a non-specific error after a scheduled restart, the best way to start is by: C. Reviewing the system event log. The system event log contains records of system events, errors, warnings, and other important information that can help diagnose issues on the computer. By reviewing the event log, the technician can identify any errors or warnings that occurred around the time of the restart, providing valuable clues about the cause of the problem.
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