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Exam 220-1101 topic 1 question 478 discussion

Actual exam question from CompTIA's 220-1101
Question #: 478
Topic #: 1
[All 220-1101 Questions]

A technician is troubleshooting a user's laptop that randomly turns off. The technician disassembles the laptop and notices that various pieces of small sticker paper within the device have changed color from red to blue. Which of the following is the most likely cause of the laptop's issues?

  • A. Broken screen
  • B. Liquid damage
  • C. Swollen battery
  • D. Overheating
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Suggested Answer: B 🗳️
by Duke_CT at May 13, 2024, 3:05 a.m.

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Nate_A
5 months, 2 weeks ago
B. Liquid damage The color change on the small sticker papers often indicates liquid damage. These stickers are moisture indicators and change color when exposed to liquid. Liquid damage can cause various issues, including intermittent power problems, short circuits, and hardware failures. GG
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Duke_CT
12 months ago
The most likely cause of the laptop randomly turning off, coupled with the change in color of sticker paper from red to blue, is: B. Liquid damage. The change in color of the sticker paper indicates that liquid has come into contact with the internal components of the laptop. Liquid damage can cause short circuits and corrosion on electronic components, leading to malfunctions such as random shutdowns.
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