Exam 220-1101 topic 1 question 573 discussion

If a smartphone repeatedly loses connection to a home Wi-Fi network and the common troubleshooting steps like restarting the device, rebooting the router, and resetting the Wi-Fi settings have not resolved the issue, updating the smartphone's operating system (OS) could be the next logical step. OS updates often include fixes for known bugs and improvements in connectivity and compatibility with network hardware, which could resolve persistent connection issues.

A. Question mentioned USER not Technician.

D. If the router's signal does not reach certain areas of the home, the smartphone may lose connection when moving out of range. Checking the range involves verifying the signal strength in different areas of the home to identify any dead zones or areas with weak signal reception.

Given that the user has already tried basic troubleshooting steps such as restarting the smartphone, rebooting the router, and resetting the smartphone's Wi-Fi network settings, the next step to resolve the issue of repeated disconnection from the home Wi-Fi network could involve: D. Check the range of the router.

D sounds more correct at least for this situation. since were dealing with connectivity issues and hes tried all of these already he could just be out of range.