After a required operating system upgrade on a mobile device, a user's external monitor no longer works. Which of the following should a technician do to fix this issue?
A.
Install the latest graphics drivers.
B.
Replace the monitor.
C.
Restore the operating system to the previous version.
When an external monitor stops working after a required operating system upgrade on a mobile device, the best course of action for the technician to fix the issue is:
A. Install the latest graphics drivers.
Operating system upgrades can sometimes lead to compatibility issues with hardware components such as external monitors. Installing the latest graphics drivers ensures that the operating system has the necessary software support for the external monitor, potentially resolving any compatibility issues that may have arisen after the upgrade.
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Duke_CT
7 months, 2 weeks ago