Exam 220-1101 topic 1 question 544 discussion

B. Replace the hard drive. A significant increase in reallocated sectors indicates that the hard drive is failing. Reallocated sectors are bad sectors that the hard drive has attempted to repair. However, as more and more sectors fail, the drive's performance will continue to degrade, and data loss becomes a significant risk. The other options are less effective: A. Run sfc /scannow: This command scans system files for corruption and repairs them if possible. While it can be helpful for software-related issues, it won't fix hardware failures like a failing hard drive. C. Run chkdsk /f: This command checks the disk for errors and attempts to repair them. However, it's unlikely to be effective for a drive with a large number of bad sectors. D. Reformat the hard drive: Reformatting the drive will erase all data on the drive, but it won't fix the underlying hardware issue. Therefore, the best course of action is to replace the failing hard drive with a new one to prevent further data loss and performance degradation. GG

Given the significant increase in reallocated sectors, the most appropriate step for the technician to take next is: B. Replace the hard drive. Reallocated sectors indicate physical damage to the hard drive, and this issue typically worsens over time. Therefore, replacing the hard drive is the best course of action to ensure continued reliable performance and prevent potential data loss.