Exam 220-1101 topic 1 question 550 discussion

Actual exam question from CompTIA's 220-1101

Question #: 550
Topic #: 1

A technician is attempting to log in to a local company portal. When the technician types the URL into the address bar, the browser is unable to resolve and display the web page. The technician tries at another workstation, and the result is the same. Other web pages are not having any issues. Which of the following should the technician check first?

A. DHCP reservations
B. Static IP addresses
C. Default gateway
D. DNS entries

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Suggested Answer: D 🗳️

by Duke_CT at May 13, 2024, 3:35 a.m.

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Duke_CT

9 months, 1 week ago

Since the issue is with resolving a specific URL while other web pages are accessible, the technician should first check: D. DNS entries. The inability to resolve and display a specific web page often indicates a DNS (Domain Name System) issue. The DNS entries should be reviewed to ensure that the correct IP address is associated with the URL of the company portal. This could involve checking DNS records, verifying DNS server settings on the workstations, and ensuring there are no DNS-related configuration issues causing the problem.

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