A technician is troubleshooting a laptop that sometimes fails to charge. The technician has already tested the power adapter and determined the connection is good. Which of the following is the most likely cause of the issue?
A. Defective DC jack
If the power adapter has been tested and found to be functioning correctly, and the connection is secure, the next likely point of failure would be the DC jack. If the DC jack is defective, it can prevent the laptop from receiving power or charging the battery properly. Replacing or repairing the DC jack would likely resolve the charging issue.
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Duke_CT
9 months, 1 week ago