A technician receives a personal text message while troubleshooting a customer's PC. The technician does not reply to the message and continues troubleshooting. Which of the following best describes the technician's actions?
A. Avoiding distractions
The technician's decision not to reply to the personal text message while troubleshooting the customer's PC demonstrates the ability to focus on the task at hand and avoid distractions, which is important for effective troubleshooting and providing quality service to the customer.
upvoted 4 times
...
This section is not available anymore. Please use the main Exam Page.220-1102 Exam Questions
Log in to ExamTopics
Sign in:
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
TreyPar3
11 months, 2 weeks agoDuke_CT
1 year, 2 months ago