exam questions

Exam 220-1102 All Questions

View all questions & answers for the 220-1102 exam

Exam 220-1102 topic 1 question 396 discussion

Actual exam question from CompTIA's 220-1102
Question #: 396
Topic #: 1
[All 220-1102 Questions]

A technician receives a personal text message while troubleshooting a customer's PC. The technician does not reply to the message and continues troubleshooting. Which of the following best describes the technician's actions?

  • A. Avoiding distractions
  • B. Presenting a professional appearance
  • C. Setting and meeting timelines
  • D. Projecting confidence
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
TreyPar3
11 months, 2 weeks ago
D. Projecting Confidence Like the Chad you are.
upvoted 2 times
...
Duke_CT
1 year, 2 months ago
A. Avoiding distractions The technician's decision not to reply to the personal text message while troubleshooting the customer's PC demonstrates the ability to focus on the task at hand and avoid distractions, which is important for effective troubleshooting and providing quality service to the customer.
upvoted 4 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...