A technician is troubleshooting a Windows system that is having issues with the OS loading at startup. Which of the following should the technician do to diagnose the issue?
A.
Enable boot logging on the system.
B.
Launch the last known-good configuration.
C.
Check the system resource usage in Task Manager.
D.
Run the sfc /scannow command.
E.
Use the Event Viewer to open the application log.
To diagnose issues with the Windows OS loading at startup, the technician should consider several troubleshooting steps:
A. Enable boot logging on the system: This can help in identifying drivers or services causing issues during startup by creating a log file that records the loading process.
B. Launch the last known-good configuration: This option allows the system to boot using the most recent configuration that was known to work properly.
D. Run the sfc /scannow command: This command scans and repairs corrupted system files that might be causing startup issues.
E. Use the Event Viewer to open the application log: The Event Viewer can provide insights into errors or warnings related to the startup process, helping diagnose the issue.
Given these options, the most direct action to diagnose the issue would be:
A. Enable boot logging on the system.
This will provide a detailed log of the startup process, including any drivers or services that may be causing the problem.
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