Exam 220-1102 topic 1 question 536 discussion

Actual exam question from CompTIA's 220-1102

Question #: 536
Topic #: 1

A user clicked on a link in an email and was redirected to a web page. Now, some commonly used websites are not accessible. A technician confirms that other users are not experiencing the same issue. Which of the following steps should the technician take next to properly identify the issue?

A. Check the hosts file.
B. Review the laptop’s IP settings
C. Enable the Windows Firewall.
D. Verify if the wireless router is functioning.

Show Suggested Answer

Suggested Answer: A 🗳️

by Duke_CT at May 13, 2024, 4:11 a.m.

Comments

Submit Cancel

Sleezyglizzy

5 months, 2 weeks ago

Selected Answer: A

Seems to be right

upvoted 4 times

...

Duke_CT

5 months, 4 weeks ago

The next step the technician should take to properly identify the issue is A. Check the hosts file. Checking the hosts file is essential because it could have been modified by malware to redirect certain website requests to incorrect IP addresses, resulting in the inability to access commonly used websites. By reviewing the hosts file, the technician can determine if any unauthorized or incorrect entries are present and take appropriate action to remove them, thus resolving the issue.

upvoted 2 times

...

Exam 220-1102 All Questions

View all questions & answers for the 220-1102 exam

Exam 220-1102 topic 1 question 536 discussion

Comments

Sleezyglizzy

Duke_CT

SY0-701