Exam 220-1102 topic 1 question 541 discussion

C. Test the computer's memory. Given that File Explorer, a critical system component, is crashing, it's likely that there's an underlying hardware issue, especially with memory. Faulty RAM can cause various system instability issues, including application crashes. Testing the computer's memory will help to identify any memory errors or failures. If the memory is found to be faulty, it will need to be replaced. Google Gemini

Here are some things you can try if Windows File Explorer is crashing: Clear File Explorer history Click the Start button, type File Explorer Options, and click the General tab. Under Clear File Explorer History, click Clear, then Restore Defaults, and finally Apply. Next, click the View tab, select Reset Folders, and click Yes. Restart File Explorer In Windows 11, you can open the Task Manager by pressing CTRL + SHIFT + ESCAPE together. Then, go to the Processes tab, scroll to find File Explorer, and click Restart. Some reasons why File Explorer might stop working include: Outdated or corrupted video driver, Corrupted system files or files that are mismatched, and Virus or malware infection

What causes Windows File Explorer to crash? This could be due to a variety of reasons, including faulty hardware, outdated drivers, or software conflicts. Here are some potential solutions you could try: Clean Boot: Performing a clean boot can help identify if any third-party applications are causing the

I cannot find anything naming "test computer memory" to be a problem about this question Windows 10 File Explorer may crash for a number of reasons, including outdated or corrupt video drivers: Outdated or corrupt video drivers You can try downloading and installing the latest video driver from Windows Update or your system manufacturer's website.

Correct

C. Test the computer's memory. If File Explorer continues to crash after running Windows Update, CHKDSK, SFC /scannow, and clearing File Explorer history, the technician should consider testing the computer's memory next. Memory issues can sometimes lead to application crashes, including File Explorer. Running memory diagnostics can help identify if there are any issues with the RAM modules, which could be contributing to the problem. If memory tests reveal no issues, further troubleshooting may be needed, but this step is a logical next step in diagnosing the problem.