A technician is troubleshooting a Windows 10 PC that has experienced a BSOD. The user recently installed optional Windows updates. Which of the following is best way to resolve the issue?
A. Enable System Restore.
System Restore is a built-in Windows feature that allows you to restore your system to a previous point in time. If the BSOD was caused by a recent Windows update, using System Restore to revert to a previous restore point can often resolve the issue.
This is a less invasive solution than reinstalling the OS or rolling back device drivers.
Google Gemini
Problem is with the Windows update, OS updates have nothing to do with device drivers. Answer should be A, use System Restore to go back to before the update.
I realized it is possible to roll-back device Drivers
Answer is B
upvoted 3 times
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