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Exam 220-1102 topic 1 question 568 discussion

Actual exam question from CompTIA's 220-1102
Question #: 568
Topic #: 1
[All 220-1102 Questions]

A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to an unknown cloud storage location. Which of the following should the technician do first?

  • A. Investigate the reported symptoms.
  • B. Run anti-malware software.
  • C. Educate the user about dangerous links.
  • D. Quarantine the workstation.
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Suggested Answer: D 🗳️
by Bhrino at Aug. 19, 2024, 10:21 p.m.

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Nate_A
5 months, 3 weeks ago
D. Quarantine the workstation. The first priority is to isolate the infected workstation to prevent the malware from spreading to other devices on the network. Once the workstation is quarantined, the technician can proceed with further investigation, such as running anti-malware software and educating the user about safe online practices. Google Gemini
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Bhrino
8 months, 3 weeks ago
Selected Answer: D
in cases of malware or most kinds of things like this the first step would be to isolate the computer so the other devices on the network don't get infected as well
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