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Exam 220-1101 topic 1 question 601 discussion

Actual exam question from CompTIA's 220-1101
Question #: 601
Topic #: 1
[All 220-1101 Questions]

A customer is having an issue printing documents. The customer can print a text document without any issue. However, when the customer prints a PDF containing images, the job fails and no other jobs will run until the computer is rebooted. Which of the following is the most likely cause of the issue?

  • A. The firmware is EOL.
  • B. The printer is using a PostScript driver.
  • C. The user is sending too many documents.
  • D. The print queue is moving too slowly.
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Suggested Answer: B 🗳️
by dvdlau at Sept. 5, 2024, 2:06 a.m.

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dvdlau
Highly Voted 8 months ago
Selected Answer: B
B. The printer is using a PostScript driver. Here’s why: PostScript Driver: PostScript drivers are designed to handle complex graphics and images, but they can sometimes cause issues with certain PDF files, especially if the files are large or contain many images. This can lead to the print job failing and the print queue getting stuck
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JonHin
Most Recent 2 months ago
Selected Answer: B
Printers that use PostScript drivers are designed to handle complex printing tasks, including detailed graphics and images in PDF files. However, if the printer's PostScript driver is outdated, incompatible, or improperly configured, it may struggle to process and print PDF files containing images. Updating or reinstalling the PostScript driver, or choosing a different driver compatible with the printer and document type, can resolve this issue.
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