Exam 220-1101 topic 1 question 604 discussion

Actual exam question from CompTIA's 220-1101

Question #: 604
Topic #: 1

A user is experiencing an issue with a network printer. The technician tests the printer and notices shadows on some of the attempted test prints, with others having a line down the page and faded text. Which of the following should the technician replace to resolve the printer issue?

A. Printhead
B. Fuser assembly
C. Pickup rollers
D. Carriage belt

Show Suggested Answer

Suggested Answer: B 🗳️

by dvdlau at Sept. 5, 2024, 2:14 a.m.

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Torrente

2 months, 2 weeks ago

Selected Answer: B

Shadows, lines down the page, and faded text are common signs of a failing or damaged fuser assembly in a laser printer. The fuser is responsible for melting and bonding the toner onto the paper. If it’s not heating or pressing evenly, it can cause: Shadows (ghosting or duplicate images), Vertical lines, Uneven or faded text

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Nickem10Times

4 months, 1 week ago

Selected Answer: B

This is a tough one because it could either be A or B. I'm going with B because Laser Printers are generally used more frequently than inkjet printers. It's good for high-volume printing and often preferred in office environments. Inkjet Printers are more commonly used for personal printing or in a small business.

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Nate_A

7 months, 1 week ago

A. Printhead A printhead is responsible for dispensing ink or toner onto the paper. A faulty or damaged printhead can cause various print quality issues, such as shadows, lines, and faded text. GG

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Nate_A

7 months, 1 week ago

While the specific type of printer (inkjet, laser, etc.) isn't mentioned in the prompt, the symptoms described, such as shadows, lines, and faded text, are common indicators of a faulty printhead. Printheads are a critical component in both inkjet and laser printers, and they can wear out or become damaged over time. If the printhead is malfunctioning, it can cause various print quality issues, including those described in the prompt. By replacing the printhead, the technician can effectively address the root cause of the problem and restore the printer's functionality. GG

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Meshaa

9 months, 1 week ago

The question didn't specify the type of printer? For an inkjet printer, the correct answer would indeed be the printhead, as it directly affects print quality with symptoms like faded text and lines. For a laser printer, the fuser assembly would be the component to check for those same symptoms. So, without knowing the printer type, the correct component depends on that context: Inkjet Printer: Printhead Laser Printer: Fuser Assembly

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dvdlau

9 months, 4 weeks ago

Selected Answer: B

B. Fuser assembly Explanation: Shadows on prints are often caused by a faulty fuser assembly. The fuser is responsible for melting and bonding toner to the paper. When it's not functioning correctly, it can lead to uneven heating and toner distribution, resulting in shadowy areas. The line down the page could also be attributed to a fuser issue, particularly if it's a repeated defect at regular intervals. Faded text is another symptom that can be caused by a failing fuser, as it may not be applying enough heat to properly melt and bond the toner to the paper.

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