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Exam N10-008 topic 1 question 807 discussion

Actual exam question from CompTIA's N10-008
Question #: 807
Topic #: 1
[All N10-008 Questions]

Which of the following is the first step to troubleshoot a network issue?

  • A. Identify the problem.
  • B. Document the findings.
  • C. Establish a theory of probable cause.
  • D. Test the theory to determine the cause.
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Suggested Answer: A 🗳️
by a87d6a4 at Sept. 9, 2024, 4:58 p.m.

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a87d6a4
11 months, 1 week ago
Selected Answer: A
The troubleshooting process typically begins with identifying and defining the problem clearly. This initial step involves gathering information about the issue, such as the symptoms, the scope, and any recent changes to the network or systems. After identifying the problem, you would proceed with documenting findings, establishing a theory of probable cause, and testing that theory to determine the cause.
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