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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 619 discussion

Actual exam question from CompTIA's 220-1102
Question #: 619
Topic #: 1
[All 220-1102 Questions]

A customer reports high data usage on a smartphone that reaches its monthly data limit within the first week of each billing cycle. The customer uses the phone primarily for calls and SMS messages with minimal content streaming. A technician troubleshoots the phone and notices that both developer mode and installs from unknown sources are enabled. Which of the following should the technician check next?

  • A. Storage cache
  • B. Malicious applications
  • C. Privacy settings
  • D. Permissions
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Suggested Answer: B 🗳️
by faisal83 at Sept. 15, 2024, 11:28 p.m.

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Nate_A
5 months, 3 weeks ago
Most voted is for answer B and instead answer D is selected. Please fix
upvoted 1 times
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Emmyrajj
7 months ago
Selected Answer: B
Given that developer mode and installs from unknown sources are enabled, there is a strong possibility that malicious applications could have been installed on the smartphone without the user’s knowledge. Malicious apps can run in the background, consuming significant data by connecting to the internet, sending information, or downloading additional content. Checking for these apps is crucial to resolving the high data usage issue
upvoted 2 times
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ETQ
7 months, 1 week ago
Selected Answer: B
You need to check if malicious apps were installed since unknown sources is enabled, clearly something is using the data since it's not the user.
upvoted 1 times
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faisal83
7 months, 3 weeks ago
Selected Answer: D
Need to check permissions first
upvoted 1 times
ETQ
7 months, 1 week ago
Permissions of what? It's a phone. You need to check if malicious apps were installed since unknown sources is enabled, clearly something is using the data since it's not the user.
upvoted 2 times
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