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Exam 220-1101 topic 1 question 611 discussion

Actual exam question from CompTIA's 220-1101
Question #: 611
Topic #: 1
[All 220-1101 Questions]

A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device's cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?

  • A. Turn off all Bluetooth devices.
  • B. Update the device drivers.
  • C. Replace the USB drive.
  • D. Replace the device’s USB port.
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Suggested Answer: B 🗳️
by kinglema at Oct. 15, 2024, 3:31 a.m.

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kinglema
6 months, 3 weeks ago
Selected Answer: B
B. Update the device drivers: This is the correct answer. Outdated or incorrect drivers can lead to poor performance and slow transfer speeds. Updating the drivers for the USB ports or the device itself can help resolve the issue.
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