Exam 220-1102 topic 1 question 696 discussion

Actual exam question from CompTIA's 220-1102

Question #: 696
Topic #: 1

The following error is displayed on a user's computer screen:

No operating system found -

Which of the following is the first troubleshooting step a technician should complete?

A. Disconnect external storage.
B. Flash the BIOS.
C. Replace the SATA cable.
D. Turn on the device in safe mode.

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Suggested Answer: A 🗳️

by blaktarzan215 at Oct. 29, 2024, 8:08 p.m.

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Nate_A

Highly Voted 5 months, 3 weeks ago

A. Disconnect external storage. Before taking any drastic measures like flashing the BIOS or replacing hardware, it's important to rule out simple issues. External storage devices can sometimes interfere with the boot process, especially if they are configured to boot before the internal hard drive. By disconnecting all external storage devices, the technician can ensure that the system is attempting to boot from the correct internal drive. If the issue persists after disconnecting external storage, the technician can then move on to more complex troubleshooting steps.

upvoted 5 times

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blaktarzan215

Most Recent 6 months, 1 week ago

b flash the bios unless somebody can prove me wrong

upvoted 1 times

TERABAPP

6 months, 1 week ago

nigga, flashing the bios will only reset the bios configuration. removing the external storage can actually prevent conflict with OS boot order.

upvoted 3 times

trigga333

5 months, 2 weeks ago

lmfao, real

upvoted 4 times

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