I believe it is C. SOW
The Statement of Work outlines the objectives and goals of the engagement, along with deliverables and the acceptance criteria. I believe that if there was conflict in the acceptance of the report, the acceptance criteria outlined in the Statement of Work shoud be consulted, as it defines the criteria that should be met in order for the assessment to be considered complete and acceptable
The Rules of Engagement (RoE) document outlines the agreed-upon terms and scope of the penetration test, including expectations, limitations, deliverables, and how the results will be shared and interpreted. If a client has issues with the penetration test report, the RoE should be consulted to verify whether the report aligns with what was agreed upon.
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