Exam 220-1102 topic 1 question 604 discussion

B. The application installer is 64-bit. The error message "Not compatible with OS" typically indicates that the software is not compatible with the operating system architecture. If the user's computer is running a 32-bit version of Windows, it will not be able to run 64-bit applications. To resolve this issue, the technician should either: Upgrade the operating system to a 64-bit version: This will allow the computer to run both 32-bit and 64-bit applications. Find a 32-bit version of the application: If available, installing the 32-bit version would be a simpler solution. The other options, such as updating the graphics card driver, checking disk space, or ensuring administrative rights, are less likely to be the root cause of the compatibility issue. Google Gemini