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Exam N10-009 topic 1 question 59 discussion

Actual exam question from CompTIA's N10-009
Question #: 59
Topic #: 1
[All N10-009 Questions]

A support agent receives a report that a remote user's wired devices are constantly disconnecting and have slow speeds. Upon inspection, the support agent sees that the user's coaxial modem has a signal power of -97dB. Which of the following should the support agent recommend to troubleshoot the issue?

  • A. Removing any splitters connected to the line
  • B. Switching the devices to wireless
  • C. Moving the devices closer to the modem
  • D. Lowering the network speed
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Suggested Answer: A 🗳️
by HeatSquad77 at Jan. 13, 2025, 10:24 p.m.

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HeatSquad77
5 months, 1 week ago
Selected Answer: A
A. Removing any splitters connected to the line. Explanation: A signal power of -97dB is quite low for a coaxial connection, indicating that there is likely signal degradation or interference in the line. Splitters can weaken the signal, and removing any unnecessary splitters could help restore signal strength and improve the connection.
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