A user recently moved a workstation to a different part of the office. The user is able to access the internet and print but is unable to access server resources. Which of the following is the most likely cause of the issue?
B. Wrong VLAN assignment
Here’s why:
The user can access the internet (which likely requires external routing via a gateway) and can print (which could be local or via a networked printer in the same VLAN), but is unable to access server resources. This suggests the user has network connectivity but is possibly on the wrong VLAN.
Server resources are often restricted to specific VLANs, so if the user was moved to a port associated with a different VLAN, their device may no longer be able to reach the servers, especially if those resources are in a separate VLAN or subnet.
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HeatSquad77
3 months, 2 weeks ago