Exam N10-009 topic 1 question 201 discussion

Top to bottom involves analyzing each layer of the network model to identify the potential source of the problem and creating a theory. So then next step would be to test the theory

Using a top-to-bottom examination of the OSI model to determine the cause of the issue happens during the "Test the theory to determine cause" step. So, the next step is to establish a plan of action. Why are the other options incorrect? - Test the theory: You've already tested the theory (using the OSI model examination) and determined the cause. - Verify full system functionality: This is a later step, after you've implemented a solution. - Identify the problem: This is the first step, which has already been completed.

This one pisses me off. The CompTIA troubleshooting methodology references to the OSI is to vague! This is why these exams are predatory. I would Select. B Comptia references by checking the OSI-model during ''3. Test the Theory'' What comes after Test the Theory? ''Establish a plan of action'' So... the right answer is: B: Establish a plan of action. Reference: https://www.comptia.org/blog/troubleshooting-methodology

You should be able to establish a theory using the OSI model, that is its intended use after all. Test the theory is next.

The steps are: 1. Identify the problem 2. Establish a theory of probable cause 3. Test the theory 4. Implement a solution or escalate 5. Verify functionality 6. Document findings After step 2 we move on to 3, "test the theory". A is the correct answer.

Correct answer is A because, examination of the OSI Model simply means "Establish a Theory of Probable Cause" according to Comptia, indicating the next step to be test the theory

Test the Theory --------- comes in as the 3rd step of the Troubleshooting mdel and I believe, after examining the top-to-Bottom of the OSI. We should start with step 1..........ID the Problem

my understanding is that after top-to-bottom examination, NO problem ID has been made yet.So,.....1st step of Troubleshooting Model is, "Identify the Problem"

Establish a plan of action.