Users at a satellite office are experiencing issues when using videoconferencing. Which of the following should a technician focus on first to rectify these issues?
QoS is important for prioritizing videoconferencing traffic, but it won't matter if the underlying network signal is weak or unstable. QoS helps manage traffic when there's congestion, but it can't create bandwidth that doesn't exist.
Videoconferencing requires low latency, minimal packet loss, and consistent bandwidth. If users at a satellite office are experiencing issues (such as lag, jitter, or dropped calls), the first thing to check is Quality of Service (QoS) settings.
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