A technician thinks that a computer on the network has been infected with malware. The technician attempts several times to use a malware removal tool, but the issue persists. Which of the following should the technician do next?
A.
Restore the computer from the last known-good backup
B.
Reboot the computer into safe mode
C.
Purchase a new endpoint protection tool
D.
Use system recovery to prevent further infection
Reboot into safe mode first to confirm that it is actually malware.
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BKnows007
1 month, 4 weeks ago