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Exam N10-009 topic 1 question 373 discussion

Actual exam question from CompTIA's N10-009
Question #: 373
Topic #: 1
[All N10-009 Questions]

A help desk technician receives a report that users cannot access internet URLs. The technician does some ping tests and finds that sites fail when a URL is used but work when an IP is used. Which of the following tools should the technician utilize next?

  • A. tcpdump
  • B. tracert
  • C. nmap
  • D. dig
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Suggested Answer: D 🗳️
by Jstark111 at May 9, 2025, 12:59 a.m.

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Jstark111
1 month, 2 weeks ago
Selected Answer: D
dig (Domain Information Groper) is used to troubleshoot DNS resolution issues, which is exactly what this problem describes—URLs fail but IP addresses work, indicating a DNS failure.
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