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Exam N10-007 All Questions

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Exam N10-007 topic 1 question 17 discussion

Actual exam question from CompTIA's N10-007
Question #: 17
Topic #: 1
[All N10-007 Questions]

A network technician is troubleshooting an issue and has established a theory of probable cause. Which of the following steps should the network technician take
NEXT?

  • A. Test the possible solution
  • B. Question the users
  • C. Determine what has changed
  • D. Document the theory
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Suggested Answer: A 🗳️

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betty_boop
Highly Voted 4 years, 6 months ago
A good mnemonic for the CompTia troubleshooting steps is "I Eat Tacos Every Valentines Day" 1. Identify the problem. 2. Establish a theory of probably cause. (Question the obvious) 3. Test the theory to determine cause. 4. Establish a plan of action to resolve the problem and implement the solution. 5. Verify full system functionality and if applicable implement preventative measures. 6. Document findings, actions, and outcomes.
upvoted 32 times
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fuzzyguzzy
Highly Voted 4 years, 4 months ago
Part C And here's the ones from the book: * Step 1: Identify the Problem * Step 2: Establish a Theory of Probable Cause * Step 3: Test the Theory to Determine Cause * Step 4: Establish a Plan of Action to Resolve the Problem and Identify Potential Effects * Step 5: Implement the Solution or Escalate as Necessary * Step 6: Verify Full System Functionality, and If Applicable, Implement Preventative Measures * Step 7: Document Findings, Actions, and Outcomes Hope this helps someone out there!
upvoted 5 times
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darman210
Most Recent 2 years, 11 months ago
1. I 2. Enjoy 3. Ted's 4. Excellent 5. Vanilla 6. Donuts
upvoted 1 times
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fuzzyguzzy
4 years, 4 months ago
Part B Take the first letter of each word and group them into two. Remeber couples that are at the end of a sentence and begining of a sentence are grouped with eachother. ip ct tt ep-ie is-ei vf-ip df ip => identify problem ct => create theory tt => test theory ep-ie => establish plan -- identify effects is-ei => implement solution -- escalate issue vf-ip => verify findings -- implement preventation df => document findings
upvoted 2 times
throughthefray
3 years, 8 months ago
This method would probably confusing for some. I would say just memorize the logical progression of the method so that when you see one you can just ask yourself "Logically which one comes next?" and youll be able to think of it. But thats what worked for me.
upvoted 1 times
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fuzzyguzzy
4 years, 4 months ago
Part A I have multiple mnemonics to memorize each one. They're kind of ridiculous but they also help me remember the compound steps. The last two words of a sentence are part of a compound step. For example, eat pizza (EP) and Is eating (IE) are part of one step. Anyway, here it is: If pizza can taste terrific, then eat pizza. Is eating ice safe? Eating is very fun! I prevent dead friends.
upvoted 1 times
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