Exam CLO-002 topic 1 question 47 discussion

This is C. When properly conducting change management you document what you accomplished, this way others will know what happened in the event an issue arrises in the future. Standard Operating Procedures (SOPs) is the wrong answer, because it doesn't state that they were following any procedures or standards, nor does it state that they were creating dcouments for future use.

Yes, after reconsidering, I am confident that C. Change Management is the correct answer. Explanation: • Change Management: This process involves overseeing the life cycle of changes within an IT environment, from planning and testing through implementation and review. When an IT team documents the procedure for upgrading an IT resource in the cloud, they are engaging in change management. This documentation is essential for ensuring that changes are made in a controlled and consistent manner, with minimal disruption to services.

Change management involves documenting and controlling changes to IT resources or systems in a systematic manner to minimize disruption and ensure that changes are implemented smoothly and efficiently. Upgrading an existing IT resource within the cloud typically involves making changes to configurations, software versions, or infrastructure components. Documenting the procedure for this upgrade and following established change management practices helps ensure that the upgrade is performed correctly, with minimal impact on operations and users.

The answer is correct at D. The questions states that the team "documented the procedure" and this provides a massive clue into which answer should be chosen.

Agreed with C