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Exam 220-1001 All Questions

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Exam 220-1001 topic 1 question 100 discussion

Actual exam question from CompTIA's 220-1001
Question #: 100
Topic #: 1
[All 220-1001 Questions]

A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Choose two.)

  • A. Replace the toner cartridges
  • B. Replace the fuser module
  • C. Clean the paper tray rollers
  • D. Adjust the printer settings
  • E. Replace the developer
  • F. Empty the waste toner bottles
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Suggested Answer: AD 🗳️

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CloudChef
6 months, 1 week ago
A. Replace the toner cartridges B. Replace the fuser module
upvoted 1 times
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adilek26
1 year, 5 months ago
B and D is correct answer. The fuser unit in a copier is responsible for fixing toner onto the paper through heat. If the fuser is not functioning correctly after the maintenance kit installation, it could cause poor color density. Replacing it might address the issue.
upvoted 1 times
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Some_Random_Nerd
2 years, 11 months ago
According to the official CompTia songbook, regarding troubleshooting faint images on laser printers, "if a simple cause such as the user choosing an option for low density (draft output) can be discounted, this is most likely to indicate that the toner cartridge needs replacing." Furthermore, the aforementioned holy text also says that a "maintenance kit" for one of these printers includes a set of replacement feed rollers, new transfer roller, and a new fuser unit." - in my experience, a maintenance kit (for a copier) would include a shiny new (empty) waste toner catch can, and that "emptying" your old catch can is expressly forbidden. One last thing: The process for replacing the components in a maintenance kit (according to the Good Book) also includes resetting page counts to zero.
upvoted 3 times
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FerdoLivadic
3 years, 9 months ago
Found on the other site A and C as answers, can somebody verify please.
upvoted 2 times
danthebro
3 years, 9 months ago
Agreed confused
upvoted 2 times
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Malhar94
3 years, 9 months ago
Bcz catch the word printer is installed with a new maintained kit which means new roller is installed already into a printer which is why A and C are the correct.
upvoted 3 times
Malhar94
3 years, 9 months ago
My bad A and D are correct and C is incorrect
upvoted 6 times
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B (20%)
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