Exam 220-1001 topic 1 question 377 discussion

Actual exam question from CompTIA's 220-1001

Question #: 377
Topic #: 1

An inkjet printer shows a print-head quality problem. The user replaces the print head, and then the printer is online and indicates no errors. Users then report text documents print fine, but color charts are not correct. Which of the following should be checked FIRST?

A. The color ink cartridges are from the printer manufacturer
B. The print quality is set to best
C. The print head alignment check passes
D. Print drivers are up to date

Show Suggested Answer

Suggested Answer: C 🗳️

by manex45 at Sept. 18, 2021, 3:46 p.m.

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alforg03

1 year, 7 months ago

Yes the answer is C

upvoted 1 times

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iLikeBeagButt

3 years, 2 months ago

Print head alignment corrects the installation positions of the print head and improves ***deviated colors*** and lines. I would go with C.

upvoted 1 times

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Johndalton

3 years, 8 months ago

this one was on my exam, i choose A, but i failed my exam, i don't know if its the right answer

upvoted 2 times

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JACKYCHANDAD

3 years, 8 months ago

If alignment is off you would not get any color. And if ink does transfer with imperfect connections expect to make a mess inside your printer staining things.

upvoted 1 times

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SirRich

3 years, 9 months ago

Can anyone explain this please? If alignment was off, wouldn't that affect text aswell?

upvoted 2 times

mr_zachem

3 years, 3 months ago

If the alignment is off, the color mix won't be quite accurate. e.g., Greens would have a little yellow on 1 side & blue on the other because they aren't hitting the same spot.

upvoted 1 times

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manex45

3 years, 9 months ago

Should be A.

upvoted 4 times

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