Exam 220-1001 topic 1 question 381 discussion

Actual exam question from CompTIA's 220-1001

Question #: 381
Topic #: 1

A technician set up a shared printer on the company network for company users to print. The technician also set up a user to print from outside the company through the native cloud printing software. The technician ensures the network is set up to pass the traffic without error. However, when printing a test page, the user received the following error message: Printer unavailable. Which of the following should the technician do to stop the error message?

A. Update the drivers on the workstation
B. Configure AirPrint
C. Disable integrated print services
D. Change the authentication settings
E. Enable remote print

Show Suggested Answer

Suggested Answer: C 🗳️

by Ragxdon at Nov. 3, 2021, 2:27 a.m.

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alforg03

1 year, 7 months ago

Selected Answer: E

The answer is Remote Print, the user is trying to do a remote connection. Therefore you to make certain it's enabled.

upvoted 1 times

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kurumitokisaki770

3 years ago

Selected Answer: E

The answer is Remote Print, the user is trying to do a remote connection. Therefore you to make certain it's enabled.

upvoted 1 times

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CypressBee

3 years, 2 months ago

I don't believe it's a driver issue. Without the correct driver, the printer would not even show up, then you would not have the ability to even try to print a test page. I agree with Momo by elimination.

upvoted 2 times

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