Exam PK0-004 topic 1 question 637 discussion

Wouldn’t this be a statement of work? SLA is service uptime agreed during the agreement.

B. Requirements document should be used to clarify the situation. The requirements document is a document that outlines the specific requirements and expectations for the project, including the features and functions that the finished product should have. If there is a disagreement about whether the software was constructed according to the approved design, the requirements document can be used as a reference to determine whether the software meets the agreed-upon specifications. The letter of intent, statement of work, and service-level agreement may also be relevant documents, but the requirements document is the most likely to provide the necessary information to clarify the situation.

C. SOW

B. Requirements Document This will be used to describe the requirements and how they meet the business needs. Using this, the software company should be able to modify the software to meet the requirements, which (based on the question), appear to be missing from what was provided to the software company.

C SOW I think

While the SOW mainly deals with specific deliverables associated with the development of a website, the Service Level Agreement (SLA) details the terms of any ongoing services provided by your digital agency. This typically includes services like web hosting and site maintenance.