The Chief Information Security Officer (CISO) requested a report on potential areas of improvement following a security incident. Which of the following incident response processes is the CISO requesting?
Answer: Lessons learned
Lessons learned is the final step in the incident response where the organization reviews their incident response and prepare for a future attack. This is where you understand how/why an incident occurred, identify any weaknesses in your organization's practices, any positive elements or practices that went well, and things that could be done to prepare for a future incident.
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Incident Response - A set of instructions or procedures an IT staff follows to detect, respond to, recover and recover from a security incident.
Phases in the Incident Response Plan
1. Preparation: The organization plans out how they will respond to attack, this can involve:
2. Identification: Detecting and determining whether an incident has occurred.
3. Containment: Once a threat has been identified, the organization must limit or prevent any further damage.
4. Eradication: The removal of the threat
5. Recovery: Restoring systems affected by the incident
6. Lessons Learned: Where the organization reviews their incident response and prepare for a future attack
What are lessons learned ? The Project Management Institute (PMI) defined as “the learning gained from the process of performing the project”. In the context of security incidents, they usually take place after a security incident has occurred and has been mitigated.
E. Root cause analysis
The Chief Information Security Officer (CISO) is requesting a report on potential areas of improvement following a security incident. This corresponds to a root cause analysis process. Root cause analysis involves investigating the incident to identify the underlying causes, vulnerabilities, or weaknesses that led to the security incident. It aims to understand why the incident occurred, what weaknesses were exploited, and how to address those weaknesses to prevent similar incidents in the future.
The Chief Information Security Officer (CISO) is requesting a report on potential areas of improvement following a security incident. This indicates that the CISO wants to conduct a lessons-learned process. Lessons learned is a critical phase in incident response that involves analyzing the incident after it has been resolved to identify what went wrong, what worked well, and what areas need improvement. This process helps organizations enhance their incident response procedures and make adjustments to prevent similar incidents in the future.
Option A, "Lessons learned," refers to the practice of capturing and documenting the knowledge and insights gained from a security incident. It involves analyzing the incident response process, identifying what worked well and what didn't, and extracting key takeaways and recommendations for improvement.
By conducting a lessons learned analysis, the organization can identify gaps or deficiencies in their incident response procedures, technical controls, staff training, or other areas that may have contributed to the incident or hindered the response efforts. The report generated from the lessons learned process provides valuable information for enhancing the organization's security posture and strengthening its incident response capabilities in the future.
The incident response process that the CISO is requesting is lessons learned. The lessons learned process involves reviewing the incident and identifying areas where improvements can be made to prevent similar incidents from occurring in the future. This can include changes to policies and procedures, additional training for employees, or changes to technical controls.
Lessons learned is a process in incident response to learn from the incident and improve.
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