Exam 220-1102 topic 1 question 35 discussion

E and F makes the most logical sense for this question because that would be the end all be all solution for this question. However, the question states "minimal impact" making me believe the answers would be A and C.

The question asks for minimal impact so closing unnecessary apps would make sense. None of the other answers would fix the landscape/portrait problem with the phone other than option A.

How can it be "A" when it stated certain as applications such as GPS doesn't rotate...this implies that certain application the rotation is working fine therefore "autorotate" is already on. Answer is probably C and F

Minimal impact

Close unnecessary applications. Update the device's operating system.

I think who answer that was not able to see the word Minimal impact :)

Minimal impact on the device/end-user is the key here.

These two answer choices (CE) are going to help you out with 100% of the problem you are facing. Only while answer choice A is going to help you out with 1 of the 3 problems.

Turn on autorotate, close any unwanted apps according to minimal impact

A & C illicit minimal impact to the user.

Minimal impact: enable autorotation and closing apps would cause the least impact.

C. Close unnecessary applications: Closing unnecessary applications can help free up system resources and potentially resolve performance and crashing issues. Background applications can contribute to the device becoming hot and unstable. E. Update the device's operating system: Outdated operating systems can sometimes lead to performance issues, crashes, and compatibility problems. Updating the operating system can help fix bugs and improve overall stability. The key phrase in the question is "minimal impact". That is why 'D' is not correct since it would result with the loss of all data.

Funny how no one can really agree on the answer because the question is honestly just bad and confusing. Classic comptia

C. Close unnecessary applications: Closing unnecessary applications can help free up system resources, which may cause the device to overheat and lead to application crashes. E. Update the device's operating system: Updating the operating system can address potential bugs and compatibility issues that may be causing the GPS app to malfunction in portrait mode when it should be in landscape mode. It can also manage other software-related issues that could be contributing to the problems.

the answer is C and E.

The symptoms suggest that the employee's smartphone is experiencing performance issues. Closing unnecessary applications can help free up resources and reduce the strain on the phone's hardware, which can help alleviate the overheating and crashing issues. Updating the device's operating system can also address potential software bugs and security vulnerabilities that could be contributing to the symptoms. Activating airplane mode would disable all wireless communications on the device, which might not be an ideal solution if the employee needs to use the phone for work purposes. Performing a factory reset would wipe all data and settings on the device, which is a drastic action that should only be taken as a last resort. Reinstalling the specific applications that have crashed may help resolve the issue with those apps, but it may not address the root cause of the overall performance issues. Finally, turning on autorotation may be a minor fix for the portrait/landscape mode issue, but it is unlikely to resolve the other symptoms.

C. Close unnecessary applications and E. Update the device's operating system would be the best steps the technician can take to most likely resolve these issues with minimal impact. Closing unnecessary applications can help free up resources on the smartphone, which may be causing the device to become hot and causing applications to crash. Updating the device's operating system can help fix any known issues or vulnerabilities that may be causing the symptoms. Turning on autorotation, activating airplane mode, performing a factory reset, and reinstalling the applications that have crashed may not necessarily address the underlying issue and may even cause additional issues or data loss.