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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 105 discussion

Actual exam question from CompTIA's 220-1102
Question #: 105
Topic #: 1
[All 220-1102 Questions]

A user is having issues with document-processing software on a Windows workstation. Other users that log in to the same device do not have the same issue.
Which of the following should a technician do to remediate the issue?

  • A. Roll back the updates.
  • B. Increase the page file.
  • C. Update the drivers.
  • D. Rebuild the profile.
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Suggested Answer: D 🗳️

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Dido1963
Highly Voted 2 years, 5 months ago
Selected Answer: D
If it would be the page file, all users would have that Problem
upvoted 7 times
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ryanzou
Highly Voted 2 years, 7 months ago
Selected Answer: D
D is the correct answer
upvoted 7 times
Bioka
2 years ago
Sure, D is the correct answer.
upvoted 1 times
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CodeOnTren
Most Recent 9 months, 1 week ago
Selected Answer: D
"Other users that log in to the same device do not have the same issue." so it cant be the device , otherwise all the user had to increase the page file , definitely is the use profile
upvoted 2 times
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Raffaelloo
1 year, 5 months ago
Selected Answer: D
Answer: D Explanation: The issue is specific to the user’s profile, so the technician should rebuild the profile.
upvoted 1 times
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Mehsotopes
1 year, 9 months ago
D seems reasonable, however, Windows domain controllers utilize page files to perhaps create temporary files in use by profiles connected to said network for transferring files. https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/introduction-to-the-page-file
upvoted 1 times
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solaWONDER
1 year, 10 months ago
The answer is D. Rebuild the profile. The issue is most likely caused by a corrupt user profile. A user profile is a collection of settings and files that are specific to a user. When a user logs in to a Windows workstation, their profile is loaded, and the settings and files are made available to the user.
upvoted 1 times
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solaWONDER
1 year, 10 months ago
D is the answer
upvoted 1 times
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pop3
1 year, 11 months ago
D is the corect anser
upvoted 1 times
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PatrickH
2 years, 4 months ago
Its D. Issue not affecting other users. Therefore its this users profile.
upvoted 3 times
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jackjack007
2 years, 5 months ago
Selected Answer: D
it is the same device so definitely the account has problem, so we should rebuild it. 100% D is correct.
upvoted 4 times
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toshiro
2 years, 7 months ago
Other users may not be using the same number or type of apps this user is, so memory could be an issue. Best to start with that than something more drastic like rebuilding a profile
upvoted 2 times
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Sarooor
2 years, 7 months ago
what is the correct answer?
upvoted 1 times
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lazyyoung
2 years, 7 months ago
B wouldn't make sense because Page file error would be if you get a message "Your system is low on virtual memory"
upvoted 5 times
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antman2k89
2 years, 7 months ago
why wouldn't it be D
upvoted 5 times
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