SIMULATION -
Welcome to the Enterprise Help Desk System. Please work the ticket escalated to you in the help desk ticket queue.
INSTRUCTIONS -
Click on the ticket to see the ticket details. Additional content is available on tabs within the ticket.
First, select the appropriate issue from the drop-down menu. Then, select the MOST likely root cause from second drop-down menu.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
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