A project manager detects a defect in a project deliverable and suspects a team member missed a step during production. Which of the following tools would be BEST for the project manager to use to confirm this suspicion?
A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes.
A diagram that illustrates how various factors may be associated with
possible problems. Possible causes can be identified by asking “why” and
“how” for each problem identified. Cause-and-effect diagrams are also
known as Ishikawa or fishbone diagrams.
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MJVIS
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