Exam 220-1102 topic 1 question 56 discussion

The software was already installed previously it just accidentally uninstalled. Therefore no need for the rollback. It just need to re-install and monitor for the performance.

D is not the answer, the 2 saying D are incorrect. The only really decent answers for this would be A or C; and though A could use wording adjustment, it's a better answer than C. There is no need for a rollback, and risk assessment has already been calculated. The assumption would be that re-installing the security software (which MUST be on those servers), could cause the servers to go offline possibly for the installation; so you had best notify your users of the possible downtime and to expect either slow traffic, or non-existent connection until the reinstallation is completed.

The reasoning here should be what policy says and not what common sense says.It is the same reason why the technician could not use his discretion to install the application on seeing it has been uninstalled. He had to follow due process and that is the same reasonable protocols during change management MUSTbe observed including implementation of a rolll back plan. Secondly, it can be argued that option A is also unnecessary since the app has been previously installed.Ther would have been no point to monitor any change since it had been previously installed.

was already installed previously

D. A rollback plan can be implemented in case the software breaks an application.

Security software changes all the time with updates so a rollback plan is very important if it crashes their systems. Performance issues are a way lower priority.

Answer is D even if it was installed previously this part of a change request has to be filled, yes you can reuse the old but still

Rollback plan is on every change form. Anyone who put A is wrong. The owners are the stake holders they certainly are not monitoring it for changes that’s ITs job.

The answer is D

D is the most appropriate answer because it addresses the core aspect of change management—risk management through a rollback plan—ensuring that any potential negative impact from the change can be mitigated.

correct

whoever is saying D, mate isn't there a rollback plan already when they install the app for the first time? also he is going to install the app which was uninstall by mistakenly. So that means he already have a rollback plan to install this app. so in this scenario , he just need to inform the owner. so from my opinion Answer is A

I can't answer this question.... My Comptia book can't answer this question. Messer hasn't answered this question. The vote basically 50/50 done by people whom are all studying for this. Only conclusion I can come up with is this is an intentional bad question.

Answer is D

D - the thing throwing everyone off is that it's the same version. Even the same version is a concern because volume and directory exceptions along with other options may have been previously configured and will have been lost. A default install needs to be treated like any other and it's obvious from the question that the requirement is a matter of company policy and having a rollback option is part of any proper change management process which can't be selectively ignored because there's 'a good reason'. As implied by the question, the technician even received a responses from the change management approver compliance with the policy is required regardless of the component having been previously part of the environment.

D. A rollback plan can be implemented in case the software breaks an application.

Strongly believe its D