Exam 220-1102 topic 1 question 39 discussion

Out of these choices, resource monitor will be the most useful in pinpointing which resource is being hogged and what is hogging it.

The question is not stated verbatim. The actual question is: A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use? This makes it more confusing to the test taker. Another option could be Disk Management, which would give you access to properties of the drive, and thus the tools to defrag. But, Resource Monitor would show the HDD activity, and help the tech diagnose the issue.

Resource monitor would provide the technician with the necessary statistics to determine the cause of the slowdown.

'D' is the correct answer since the question asks how you would go about figuring out the problem. Choosing 'A' is more toward attempting to solve the problem.

D. Resource Monitor

D. Resource Monitor. This will help the technician monitor and analyze the performance of the computer’s CPU, memory, disk, and network in real time.

the question said 'Identity', so as a technician you should investigate the issue by monitoring the resource

Disk Cleanup is a Microsoft software utility first introduced with Windows 98 and included in all subsequent releases of Windows. It allows users to remove files that are no longer needed or that can be safely deleted. Removing unnecessary files, including temporary files, helps speed up and improve the performance of the hard drive and computer. Running Disk Cleanup at least once a month is an excellent maintenance task and frequency.

A very interesting feature from Win10.