A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?
CompTIA: "On a laptop, if touchpad sensitivity is too high, typing can cause vibrations that move the cursor. Examples include the pointer drifting across the screen without any input or a 'ghost cursor' jumping about when typing. Install up-to-date drivers and configure input options to suit the user. Many laptops now come with a Fn key to disable the touchpad.
If you can rule out simple hardware causes, unresponsive or inaccurate touch input can be an indication of resources being inadequate (too many open apps) or badly written apps that hog memory or other resources. A soft reset will usually fix the problem in the short term."
No other options make sense for the given problem
I dont really agree with the answer as it says the screen is fine. But this is the closest to the right answer.
So shouldn't it be the digitizer that needs recalibrating?
It says in the question the screen does not appear to be damaged meaning A would not be the correct answer.
upvoted 3 times
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