Exam 220-1101 topic 1 question 82 discussion

Only C makes sense. Different motherboards, such as those in laptops or different generations of motherboards, require different ram. See Topic 8C in the CompTIA A+ book for more info

The first step before performing any hardware upgrade, including upgrading RAM, is to take proper ESD (Electrostatic Discharge) precautions. This is to avoid damaging sensitive internal components like RAM. Connecting an ESD strap ensures that the technician is grounded and minimizes the risk of static electricity damaging the laptop’s components.

Of course C. New memory doesn't have to be from the same brand and a diagnostic test on the current memory test is not necessary. Connecting an electrostatic wrap is used once you are going to install the new RAM. You first want to verify the requirements of the motherboard to make sure the new memory is compatible.

If a technician is tasked with upgrading a laptop’s RAM, the first step that the technician should take is to verify the memory requirements of the motherboard. This step involves checking the laptop’s documentation or manufacturer’s website to determine the type and amount of RAM that is compatible with the motherboard. Once the technician has verified the memory requirements of the motherboard, they can move on to other steps such as confirming that both the current and new memory are from the same brand, running a diagnostic test on the current memory, or connecting an electrostatic discharge strap

Correct answer is C. we don't need any ESD strap for memory requirements, you just go to the manufacture

Answer C is not a wrong answer, it's just wrong for the order. Answer C, Verifying the memory requirements of the motherboard, is not wrong, but it comes after the first step of connecting an ESD strap. The correct answer for this Question is D.

Correct