Exam 220-1102 topic 1 question 8 discussion

The answer is B because the scenario being described in clearly adware. Therefore, the only way to truly mitigate the issue would be to run a full antivirus scan.

B. Run a full antivirus scan on the computer would be the best solution for a technician to implement in this case. While the advertisements may not appear malicious, they could potentially be part of an adware or spyware program that is running on the computer. Running a full antivirus scan can help detect and remove any malicious software that may be causing the unwanted notifications. Disabling the browser from sending notifications, disabling all Action Center notifications, or moving specific site notifications from Allowed to Block may not address the underlying issue of a potential malware infection.

Key words are non malicious. this just sounds like the user said 'yes' to those requests to allow notifications and you just have to do D, to disable the ones they don't want. A is too extreme, cause you are turning off notifications they might want. B is probably not needed because its says non malicious C obviously you don't want to turn off all notifications from every source.

Seemingly unmalicious ads Browser is sending notifications A and C are the same thing logically it cant be both B is a good choice but this question doesn't seem to be referring to adware that pops up outside of the browser environment and might be overkill. It could be the next best thing to do but only after quarantining the user off the network. D immediately removes the issue and is the best thing to do first

A. Disable the browser from sending notifications to the Action Center. Definately A as this was in my review exam

I chose B for this one because the ads are unwanted and not allowed to run, Sure removing the notifications is one way but is it the best way? No, the best thing to do is ensure that system is not compromised because we never let that unwanted ads in our system. Best thing to do is run scan and then remove notifications from system.

ChatGPT's Answer: The best solution for this issue would be to **disable notifications for the web browser** that's generating the advertisements. Here’s how the technician can do that: 1. **Open Windows Settings** by pressing `Win + I`. 2. Go to **System** > **Notifications & actions**. 3. Scroll down to the **"Get notifications from these senders"** section. 4. Find the web browser (such as Chrome, Firefox, Edge) that's sending the notifications. 5. **Turn off notifications** for that browser. This will stop the Action Center from displaying any notifications from that browser, effectively blocking the advertisement notifications without affecting other notifications or browsing functionality. Alternatively, if the user wants to receive necessary notifications but block only advertisements, they can check the browser’s notification settings to manage or block specific sites that may be sending ads.

the answer is A . read the question well they said non-malicious advertisement.....so there is no harm coming from it

Incredibly confused how so many people are confidently saying B on this. First of all, this is about notifications originating FROM A BROWSER. This has nothing to do with adware. Second, running a scan IS NOT A SOLUTION TO ANYTHING, the question is asking for a SOLUTION. The only valid answers are either A or D, A would be too restrictive and not allow notifications you actually want so the correct answer is D.

if you choose A. you block all browser notifications, the random ones will disappear, but you will also block all other notifications and maybe the user will want to keep them if you choose B. you probably won't do anything and the notifications will still be there because the antivirus will NOT remove the granted notifications from the action center C. you just turned off all notifications which could affect security and D is nice and clear for this problem, you have notifications from one specific site so just turn them off 2 minutes of work and you're done

The word 'RANDOM' gives the impression of Adware, all in all, running a virus scan if a first legit first step in this situation (my opinion).

This approach targets the root cause of the issue by preventing the web browser from sending any notifications to the Action Center. This will stop the random advertisement notifications without disabling other important notifications from the Action Center or having to identify and block specific sites individually. Running a full antivirus scan is also important for general security, but it may not directly address the specific issue of browser notifications.

Dealt with this issue last week. The user had simply clicked "allow notifications" on a site they shouldn't have, so I followed option d to solve. Adware is software designed to give you ads, your browser is not that. If the ads were pop up windows then it would be symptomatic, but the browser delivers any notification to your action centre. I chose D, as there is still a chance the user has browser notifications for legitimate sites. (I gave a full scan to be safe, and nothing came up. Understandably these ad notifications do come from dodgy websites, but Comptia's step one to the process is "Investigate and verify malware symptoms" of which browser notifications are not.)

Why are some of you selecting D??? Blocking notifications does not resolve the adware issue lol.

This is the best way.

Move specific site notifications from Allowed to Block.

The BEST solution for a technician to implement is to run a full antivirus scan on the computer to detect and remove any potentially unwanted programs or malware that may be causing the unwanted advertisements in the Windows 10 Action Center