The answer is B because the scenario being described in clearly adware. Therefore, the only way to truly mitigate the issue would be to run a full antivirus scan.

B. Run a full antivirus scan on the computer would be the best solution for a technician to implement in this case. While the advertisements may not appear malicious, they could potentially be part of an adware or spyware program that is running on the computer. Running a full antivirus scan can help detect and remove any malicious software that may be causing the unwanted notifications. Disabling the browser from sending notifications, disabling all Action Center notifications, or moving specific site notifications from Allowed to Block may not address the underlying issue of a potential malware infection.

Dealt with this issue last week. The user had simply clicked "allow notifications" on a site they shouldn't have, so I followed option d to solve. Adware is software designed to give you ads, your browser is not that. If the ads were pop up windows then it would be symptomatic, but the browser delivers any notification to your action centre. I chose D, as there is still a chance the user has browser notifications for legitimate sites. (I gave a full scan to be safe, and nothing came up. Understandably these ad notifications do come from dodgy websites, but Comptia's step one to the process is "Investigate and verify malware symptoms" of which browser notifications are not.)

Why are some of you selecting D??? Blocking notifications does not resolve the adware issue lol.

This is the best way.

Move specific site notifications from Allowed to Block.

The BEST solution for a technician to implement is to run a full antivirus scan on the computer to detect and remove any potentially unwanted programs or malware that may be causing the unwanted advertisements in the Windows 10 Action Center

D. Move specific site notifications from Allowed to Block.

ANSWER B clearly adware.

D. Move specific site notifications from Allowed to Block. These notifications are likely coming from websites that the user has granted permission to show notifications. By moving specific site notifications from "Allowed" to "Block," the technician can prevent unwanted notifications from websites that the user does not wish to receive notifications from. This solution addresses the issue at its source without affecting other Action Center notifications or disabling all notifications (Options A and C). Running a full antivirus scan (Option B) is a good practice but may not be directly related to this specific issue unless there is suspicion of malware

Option D, on the other hand, addresses the problem directly. Many web browsers allow users to manage site notifications. By moving notifications from specific websites that are displaying unwanted advertisements from "Allowed" to "Block," you can prevent these sites from sending notifications to the Action Center, effectively stopping the unwanted advertisements without affecting other notifications or legitimate website notifications. This is a more precise and user-friendly approach to addressing the issue.

Option D, on the other hand, addresses the problem directly. Many web browsers allow users to manage site notifications. By moving notifications from specific websites that are displaying unwanted advertisements from "Allowed" to "Block," you can prevent these sites from sending notifications to the Action Center, effectively stopping the unwanted advertisements without affecting other notifications or legitimate website notifications. This is a more precise and user-friendly approach to addressing the issue.

Options A and C are more general approaches that may have unintended consequences, such as blocking notifications from all websites or disabling the Action Center notifications entirely, which may not be necessary and could impact the user's overall experience. Option B, running a full antivirus scan, is a good practice for overall system security but is less likely to address this specific issue, as these notifications are not necessarily indicative of a malware infection. Addressing the issue at the browser level (Option D) is a more targeted and appropriate solution in this context.

Run a scan

These ads are not malicious: they mostly come from users inadvertently allowing notifications from browsers. If you disable *all"* notifications, then you lose this functionality. If one site is sending ads, then its most efficient to simply block that site in your browser settings.

It's a D for me since it's from the web browser. It's just a notification, and it can be removed from browser profile settings. Antivirus is more on infected files that are on local disk. If I'm not mistaken, there were separate antivirus for web users.

The answer has gotta be D, you don't want to block ALL notifications to action center to resolve this one issue, virus scan could be an option but is overkill for seeming non-malicious pop-up