A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee. Which of the following methods should the technician use to refresh the laptop?
C is the answer. A clean install wipes all of the data on the system and then installs the operating system. The other options will either repair or update the OS, but not delete the data before doing so.
A Repair installation is a type of installation that attempts to replace the existing version of the operating system files with a new copy of the same version. A repair installation will only affect the system files and not any of the user's settings, customizations, or applications.
The use of the word refresh in the question strongly implies this installation as this is a refresh of system files.
However, to start fresh for a new employee a clean install may be the best option. In most enterprise environments though a new user account would be created the so purpose of deleting all user data through a clean install would be rendered null.
If the enterprise environment uses domain accounts and roaming profiles where user data is centrally managed, simply creating a new user account could be sufficient. However, in most scenarios where a fresh setup is required for a new employee, a clean install is the safest and most reliable option.
Thus, C. Clean install is the best choice, as it aligns with the goal of starting fresh for the new employee.
Absolutely not. "An in-place upgrade involves upgrading the existing Windows installation to a newer version "
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